Privacy Policy

    Effective Date:

    Introduction

    At Rochester Travel Store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.rochestertravelstore.com, or purchase our products. By using our website, you agree to the practices described in this policy.

    Information We Collect

    1. Personal Information

    When you visit our site, create an account, place an order, or interact with us, we may collect personal information such as:

    • Name
    • Email Address
    • Mailing Address
    • Phone Number
    • Payment Information (e.g., credit card details)

    2. Non-Personal Information

    We also collect non-personal information, which may include:

    • IP Address
    • Browser Type
    • Device Information
    • Pages Visited on Our Website
    • Referring and Exit Pages
    • Operating System

    3. Cookies

    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

    How We Use Your Information

    Rochester Travel Store uses the information we collect to:

    • Process and fulfill orders: Including shipping, returns, and customer support.
    • Improve our website: We analyze user behavior to enhance the user experience and website functionality.
    • Personalize your experience: We use your information to provide personalized content, product recommendations, and special offers.
    • Communicate with you: This includes sending order confirmations, updates, promotional materials, and responding to inquiries.
    • Prevent fraud: We use your information to protect against fraudulent activities and secure your transactions.

    How We Share Your Information

    1. Third-Party Service Providers

    We may share your personal information with third-party service providers who assist us in operating our website, processing payments, shipping orders, or conducting marketing. These providers are required to protect your information and use it only for the services they provide to us.

    2. Legal Requirements

    We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or government investigations.

    3. Business Transfers

    In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

    Data Security

    Rochester Travel Store takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure server technology and implement encryption protocols to safeguard sensitive data, particularly payment information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

    Your Rights and Choices

    1. Access and Update Your Information

    You have the right to access, update, or correct your personal information at any time by logging into your account on our website or contacting us directly.

    2. Opt-Out of Marketing Communications

    If you no longer wish to receive promotional emails from us, you can opt out by following the unsubscribe link in the emails or by contacting us.

    3. Delete Your Account

    You may request the deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

    Children’s Privacy

    Rochester Travel Store does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of our website after any changes indicates your acceptance of the updated policy.